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Professional Indemnity Insurance

Professional indemnity insurance is an important cover for self-employed individuals and small businesses that offer their skills, guidance, or advice to clients. If one of your clients claims they lost money due to a mistake you made through negligent work or poor advice, they could put in a compensation claim – even if you worked for free. No matter how careful and experienced you are, issues can arise. Holding indemnity insurance helps safeguard your reputation and finances by allowing you to handle claims swiftly and professionally.

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What is professional indemnity insurance, and do I need it?

Professional indemnity insurance, also known as PI insurance, is a form of cover that can be used when a client claims your work or advice has lost them money.

Some professionals must hold a set level of professional indemnity to be part of a governing body, for example:

  • Accountants
  • Architects
  • Chartered surveyors
  • Financial advisors
  • Medical professionals such as consultants, doctors, and nurses
  • Solicitors

You don't have to work in these fields to benefit from PI insurance. Many other professions that provide services and advice could benefit from taking out this cover too, including:

  • Advertising agencies
  • Consultancies
  • Designs agencies
  • IT contractors
  • Management consultancies
  • Public relations agencies
  • Software developers
  • Therapists, beauticians, hair stylists, coaches, and personal trainers
  • Training consultancies
  • Web designers

Still not sure if you need this cover? If any of the following relate to your line of work, professional indemnity is right for you:

  • You offer advice, consultancy, or an expert service
  • You handle your client’s information and data
  • Your client or professional body requires it

What are the benefits?

For many small businesses, public liability and professional indemnity are the foundation of their business insurance. While public liability deals with physical mishaps, professional indemnity focuses on the quality of your work and advice.

Reputation is vital in business, and nobody wants to tarnish their reputation due to a mistake or misjudged piece of advice. While the consequences of these can vary across professions, the negative impact on reputation is universal—a bad reputation can cost you work.

The key benefit of professional indemnity is that it allows you to take care of your clients, reimbursing them for any losses and protecting your finances as you navigate the associated legal fees, expenses, and compensation if they make a claim.


When might I need PI insurance?

There are several scenarios where this type of insurance can protect your business.


Loss causing advice

If you give your client advice and they believe it caused them harm or cost them money, they could pursue compensation. Typical examples are business advice that caused a drop in revenue or practical advice that led to personal property damage. Medical professionals and therapists are also vulnerable to claims, as their advice has the potential to cause physical harm.


Negligent work

In some lines of work, even a tiny mistake can have notable financial consequences. An accountancy error could result in a client receiving a fine, an architect's miscalculation could translate to a costly building error, and a medic's negligent work can lead to bodily injury, longstanding health implications, and even death.


Breach of confidentiality

If you accidentally disclose a client’s confidential information or data or infringe a copyright, trademark, or intellectual property, you could be pursued for costly compensation.


Defamation

If you make a comment deemed defamatory, you could receive a claim for reputation damage and loss of revenue.


Loss of information

A client can claim for the cost of replacing or restoring lost documents or data that were in your care.

What isn’t covered by professional indemnity insurance?

Professional indemnity insurance is usually offered on a claims-made basis. This means your insurer will only deal with claims made during the term of the policy. For example, you had a policy during 2023 but the claim for an issue with your work isn't made until 2024. Even if the problem occurred in 2023 while you had cover, you won't be covered if the claim is made once your policy term has ended.

To deal with this issue, it is strongly recommended that you take out a run-off policy if you’re choosing to cancel your professional indemnity cover with an insurer. This allows the original insurer to deal with past claims on your behalf. A client has six years to make against you; a run-off policy will cover this.


How much professional indemnity do I need?

Professional indemnity cover can vary between £500,000 and £5 million. The level of cover you need will depend upon your profession and the size of the companies you work with. If you belong to a governing body, you will need to set your level by their guidelines - for example, solicitors are required to hold up to £3 million of indemnity cover for each case.

To determine how much you need, you could ask your clients what their preferred level would be. This will vary according to the financial impact a mistake could cause. Checking the value of your top-earning contracts will also guide you.


How much does professional indemnity insurance cost?

Because no two professions are the same, insurance quotes vary from person to person. The premium will be calculated according to:

  • he level of cover you take out
  • Your profession
  • The size of your business
  • Your location

FAQs

Can I take out a short-term pi insurance policy?

While you could, this could be risky since professional indemnity works on a claims-made basis, and without a run-off policy, you could find a claim made at a later date isn't covered.


I’m self-employed and work from home, do I need this cover?

Yes. Because the claims that professional indemnity covers relate to the quality of your work, it doesn’t matter where you work - you could still be found liable.


Is professional indemnity tax deductible?

Yes, this insurance cover is classed as an allowable expense for tax purposes.


Claims pertaining to the standard of work can be particularly stressful. Get in touch with Park Insurance today to see how our tailored professional liability policies can strengthen your business and ease your concerns about reputational and financial damage.

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Give us a call on 0117 301 8507 or click on the button below and we will be happy to contact you to discuss your needs.

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