Mrs Davies, Dartford

May 19, 2014

“I am writing to express my thanks to your staff for the excellent customer service that has been given to my husband and I following a recent fire at our home. Both Sarah and Joe made our lives a lot more bearable at a very stressful time by finding us alternative accommodation to live in whilst our house was uninhabitable. I hope we are in a position to NEVER have to use your claims service again but once again thank you so very much for all your help at this difficult time.”